Ontario

310-COPE

Type of Service

Crisis Intervention

Program Description

York Support Services Network (YSSN) Community Crisis Response Service is available to all York Region residents who are experiencing a mental health crisis and their families or friends. By calling, individuals are connected with a crisis response professional. A crisis worker can provide an immediate response in a variety of critical mental health situations including: depression, intense feelings of distress, loneliness, anxiety or fear, thoughts of suicide, feelings of rage, hopelessness or despair. A mobile crisis response team augments the telephone service when required. The crisis response service is available 24 hours per day, seven days per week through 905-310-COPE (2673). Model of service is psychosocial/recovery-based.

Program Restricted To and/or Specialized For

Serious Mental Illness Clients

Access Information

The crisis response service is available 24 hours per day, seven days per week through 905-310-COPE (2673). If calling from a cell phone dial 905-953-5412. TTY line is 905-953-5407. TTY toll-free line is 1 866 323 7784.

User Costs

User Cost No

Referral Contact Information

Phone 905-898-3721 ext. 2278
Toll-Free 1-888-695-0070
TTY 905-953-5407

Clients Served

Gender Male and female
Age 0 and up
Catchment Central LHIN.
Wheelchair Access No

Languages

Cantonese English Italian Mandarin

Translation services are available as needed.

Crisis Hours Available:
Delivery Format Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Mobile 900 - 2100 900 - 2100 900 - 2100 900 - 2100 900 - 2100 900 - 2100 900 - 2100
Telephone 0 - 2400 0 - 2400 0 - 2400 0 - 2400 0 - 2400 0 - 2400 0 - 2400