Community Crisis Centre of Windsor-Essex County

Type of Service

Crisis Intervention

Program Description

The Community Crisis Centre is a partnership of area hospitals and social organizations committed to providing 24-hour crisis response services to residents of Windsor and Essex County who are experiencing serious mental illnesses and/or acute psychosocial problems. Services include a 24-hour crisis phone line; Walk in service at the emergency department at Hotel-Dieu Grace Hospital is available from 0700-2300; follow-up crisis counselling and referrals; and suicide prevention education programs. Model of service is mental health crisis intervention, and involvement with the program is determined by client need.

Access Information

The Community Crisis Centre (CCC) is open to anyone who believes they are experiencing a mental health or acute psychosocial crisis. Appointments are not needed for individuals who present at the ER. A client, friend or family member, another service provider, organization, or police with the client's permission may make a referral.

User Costs

User Cost No

Referral Contact Information

Phone 519-973-4435

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Essex)
Wheelchair Access Yes


Policy Allowed


English Interpretation Services


Monday 0000-2400
Monday 0700-2300
Monday 0900-1700
Tuesday 0000-2400
Tuesday 0900-1700
Tuesday 0700-2300
Wednesday 0700-2300
Wednesday 0000-2400
Wednesday 0900-1700
Thursday 0000-2400
Thursday 0700-2300
Thursday 0900-1700
Friday 0700-2300
Friday 0900-1700
Friday 0000-2400
Saturday 0700-2300
Saturday 0000-2400
Sunday 0000-2400
Sunday 0700-2300