Crisis Assessment and Support Team (CAST)

Type of Service

Crisis Intervention

Program Description

Twenty-four hour mental health crisis support through toll free phone number 866-487-CAST or 866-487-2278. On-site mental health assessments through local emergency rooms. Short-term crisis counselling available. Model of service is telephone, limited mobile, crisis counselling. Average length of stay is one-hour crisis phone calls, six sessions for crisis counselling.

Access Information

Call toll free number at 866-487-CAST or 866-487-2278.

User Costs

User Cost No

Referral Contact Information

Toll-Free 866-487-2278

Clients Served

Gender All
Age 16 and up
Catchment Counties: (Haldimand-Norfolk)
Wheelchair Access Yes


Policy Allowed




Monday 0000-2400
Monday 0700-2300
Monday 0700-2300
Monday 0830-1630
Tuesday 0830-1630
Tuesday 0000-2400
Tuesday 0700-2300
Tuesday 0700-2300
Wednesday 0830-1630
Wednesday 0700-2300
Wednesday 0700-2300
Wednesday 0000-2400
Thursday 0700-2300
Thursday 0000-2400
Thursday 0830-1630
Thursday 0700-2300
Friday 0000-2400
Friday 0700-2300
Friday 0830-1630
Friday 0700-2300
Saturday 0000-2400
Saturday 0700-2300
Saturday 0830-1630
Sunday 0700-2300
Sunday 0000-2400
Sunday 0830-1630